Meet Our Staff
Board of Directors
Executive Director, Chair of the Board
Bill Moore is the CEO & President the of Project New Hope Inc. Served in the United States Air Force as a Crash, Rescue, Firefighter from 1976 to 1980. He earned a bachelor of science in liberal studies and a master’s in Rehabilitation Counseling from Assumption College. Prior to starting PNH, Bill worked for the Commonwealth of Massachusetts. He retired in 2007.
Rick Cehon is the Treasurer for Project New Hope Inc. Rick is currently a Program Manager at Fidelity Investments and a part time professor at Clark University in Worcester. He currently lives in Leicester, MA with his wife and 2 sons. Rick has been volunteering in the community as the current Scoutmaster for Troop 123, Chairman of the Town Administrator Search Committee in 2013, Past President of the Leicester Town Band, Inc. and Leicester Community Music School. Rick holds a Master of Science in Information Technology from Clark University and a Bachelor of Arts from Assumption College.
CAPT Robyn Coons is the Assistant Treasurer and Internship Coordinator of Project New Hope. CAPT Robyn Coons is an Officer in the United States Public Health Service (USPHS) and currently detailed to the Federal Bureau of Prisons. Robyn has a master’s degree in social work and a doctoral degree in public health.
Patty Moore has worked at Arbor Counseling Services for the past 11 years as administrative assistant. Her father served in the United States Navy. Patty takes great pride in helping Veterans and their families.
Anne Treadwell serves on the Board of Directors since 2017. Anne is currently attending the RN program at Excelsior College in Albany N.Y. She holds a Bachelor Science Degree 1999 in Health from Worcester State University and an Associate Arts Degree from Quinsigamond Community College 1995. Anne enjoys giving back to her community and lives in Spencer Massachusetts with her husband Nick.
Nick Treadwell serves on the Board of Directors since 2017. Nick is a Commercial Truck Driver and served five years in the U.S.M.C. from 1999 to 2003 AAV Mechanic. Nick served in Operation Iraqi Freedom in 2003 with the 24th MEU (SOC). Nick enjoys giving back to his fellow Vets and their families.
Carlos Ramos Rivera
Carlos lives in Douglas with his wife Luz. Prior to joining the Board of Directors, he served in the Advisory Board. Carlos served in Kuwait and Afghanistan, and retired as the Senior Enlisted Adviser/State Command Sergeant Major of the Massachusetts National Guard. As a Veteran and the father of two Veterans, Carlos is familiar with the challenges servicemembers face long after their service is complete. He holds a Masters in Executive Leadership, an MBA with Finance and Information Technology concentrations, and is currently pursuing a Doctorate in Business Administration.
Along with her husband Bill, is a founding member of Project New Hope, Inc. and the known heart of the organization. Her smile and energetic personality are contagious and known to bring a smile to people’s faces. As the Volunteer Coordinator for Project New Hope, Inc, these same characteristics can be felt at the events she helps organize.
Of all her accomplishments, including working thirty plus years at Reliant Medical Group within in the Occupational Department, Donna is most proud to be the grandmother to four grandchildren and mother to three children, one of which, Erin Moore, served in the Massachusetts Air National Guard and in support of Operation Enduring Freedom in 2015/2016.
Tom Stewart is a retired Army Colonel with over 31 years, to include service in Afghanistan as an Infantry Battalion Commander. He is the Associate Dean of the Graduate & Professional Studies Program at Nichols College where he has taught as an Assistant Professor of Leadership. He holds a Masters in Strategic Studies from the U.S. Army War College and an MBA from Nichols College. He knows well the benefits of Project New Hope and looks forward to giving back as a Board Member.
Tammy Berthiaume works as an account executive in the eyeware industry for a large international manufacturer. She lives in Leicester, MA with her husband and two daughters. She served as a retreat volunteer in Project New Hope’s first year, became Treasurer from 2011 to 2014 and then served as an Advisory Board member from 2014 to 2018.
Jeff Berthiaume is an account executive in the HR software industry. He lives in Leicester with his wife Tammy and their two daughters. He volunteered on the Personnel Board in Leicester from 2011 to 2013, the Town Administrator Search Committee in 2013 and currently on the Leicester Boy Scout Troop 123 Board of Review. Jeff holds a Bachelor of Science degree in Business Administration from Worcester State University.
Advisory Board Members
A nonprofit seeks community members who are willing to advise the nonprofit, particularly those with expertise in areas that the nonprofit’s staff or governing board members do not have. Nonprofits are required by law to have governing boards, but not advisory boards.
An advisory board functions like a committee of the formal board but without legal responsibilities. Formed to give advice and recommendations to a nonprofit’s governing board and management, an Advisory Board works toward a specific goals like fund raising, technical assistance, assessment of a program’s impact and serving as a public advocate for the organization.
Advisory Board Members
- Kim Shepherd
- Steven Brady
- Tim Maloney
- Debra Allor
- Cheryl Cooney
- David Camosse
- Martha Odone
- Angela Snell
- Stephen Dadah
- Rosie Fayard
- Tracy Linch
- Jennifer Linch
- David Allor
Executive Assistant to President & CEO Bill Moore
Susan has more than 35 years in the Health Care Field, specializing in HIPPA, Privacy Management, Provider and Patient Relations, Susan is a great advocate for the people. These qualifications, along with having a strong focus on structure and organization, is what makes Susan a perfect match for the Executive Assistant role. In her spare time, Susan enjoys traveling with her husband and spending quality time with her grandchildren!
Caisse Moore is Project New Hope, Inc. new per diem Retreat Host. Caisse has an Associate Degree in Human Services from Quinsigamond Community College and works full time at the Worcester District Attorney’s Office as a Victim/Witness Advocate and works part time as an ABA therapist with children with disabilities. She enjoys helping people and caring for those in need. Caisse has many relatives who served in the Military and is grateful for this experience to work with Veterans.
Diane has been with Project New Hope since August 2020, as the Office Assistant. She has prior office experience in the Electrician and Home Care businesses. She enjoys her Grandchildren. In her free time she is an avid seamstress and enjoys crocheting.
Vanessa Noyes, a stay at home Mom of two elementary school aged children, and the spouse of a LT. Colonel in the Army Mass National Guard, started volunteering at Project New Hope in 2020 and later became an employee.
Vanessa holds a Bachelor’s of Science degree from Rochester Institute of Technology and prior to becoming a mother, she had a career in printing. When she is not at Project New Hope, Vanessa likes to spend her time in the woods, travel the world, or volunteering with her children’s scout groups.
Jeannine Germain is the spouse of a 25-year Army Special Forces Veteran. She is a Case Manager for Project New Hope where she works on “Connecting the Dots”, helping Veterans and Service Members take advantage of local services designed for their unique needs. Jeannine has years of successful service and experience as a founding member and Executive Officer of a local Veteran non-profit. She holds an M. Ed-Counseling and Psychology from Troy University and a BS in Sociology from Methodist University. Jeannine currently lives in Clinton, and has 2 children and 3 grandchildren.
Dan Ware is a retired professional Firefighter that served the city of Holyoke, MA. Local 1693 for 30 yrs, retiring in 2011. Past president & original member of Fire & Iron M/C Station 109 Holyoke, Ma. Served in the USN , volunteer enlistment @ 17 yrs of age (Vietnam Era) aboard the USS Little Rock CLG4 out of Norfolk, Va. w/ the majority of duty in the Mediterranean.
Welcome Jordan Gaj to our Westfield, MA office. Jordan is currently an aspiring business student at STCC majoring in Business and Finance. Her father Christopher served in the Army and Air Force and served a total of 29 years. Jordan is happy to serve and be working within her local community.
White River Junction, VT Office
Janis James is a volunteer at our White River Junction office. Janis is a Disabled Veteran from Cavendish, Vermont. Janis served 10 years in the U.S. Army Reserve and is now retired . Janis is also a Foster Parent.
Jennifer Danielson is a volunteer at our White River Junction office. Jennifer is a Military mom of 3 grown boys and soon to be 5 grandkids. Jennifer has one son that is in the Marine Corps Reserves and another is in the VT Army National Guard. For the last year Jennifer has been working with VTARNG families in need. She started a diaper program for deployed soldier’s families and since joining Project New Hope, Jennifer has taken her diaper program with her as she feels she is able to help more Veterans and Military families. Jennifer says volunteering brings her great joy.
Tiffany Miller, is a volunteer at our White River Junction office. Tiffany is a Military wife of 9 wonderful years and has a 10 year daughter. Tiffany spends her time helping local and Military families in any way she can and joined Project New Hope to do what she does best – help others in need.
Heaven is the daughter of a Navy Veteran and is all about helping the Veteran community and is passionate about each and every one.